Frequently Asked Questions (FAQ)

Ordering & Shipping

How long does shipping take?

• Standard: 3-5 business days (free over $200)
• Express: 1-2 business days ($15)
• International: 7-14 business days (calculated at checkout)
  Track your order here.

Do you ship worldwide?
Yes! See country-specific rates in our Shipping Policy.

Returns & Exchanges

What’s your return policy?

• 14-day return window
• Items must be unworn with tags
• Start returns here

Are sale items returnable?
Final sale items (marked as such) cannot be returned.

Product Care

How should I care for my items?
Each product includes care instructions. For delicate fabrics, see our Care Guide.

Payments

What payment methods do you accept?

• All major credit cards
• PayPal
• Apple Pay
• Klarna (select countries)

Is my payment secure?
We use 256-bit SSL encryption for all transactions.

Account Help

How do I reset my password?
Use the “Forgot Password” link on our Login Page.

Can I modify my order?
Contact us immediately via our Support Form if your order hasn’t shipped.

Still need help?

Visit our Help Center for more information.